| Gov. George Pataki signed a
bill that allows dry cleaning businesses to donate any
unclaimed clothes to charity after six months, marking
the end of five years of lobbying by the National Cleaners
Association.
Dry cleaners in New York will no longer have any legal
obligation to hold unclaimed clothing beyond a six-month
period under a bill signed by Gov. George Pataki.
The National Cleaners Association has lobbied for such
a bill for several years. Many NCA members have been storing
unclaimed items for as long as five years.
Debra Kravet, president of the New York City & Long
Island chapter of NCA, feels the bill is a "huge victory"
for dry cleaners in the state.
"We've been working toward this for the last five years,"
Kravet said. "Before this bill, there was no established
regulation. This was a big problem for the industry, and
this will protect businesses and consumers. I'm very excited."
The new law allows cleaners to post signs warning customers
that if they do not claim their items within six months,
it is the cleaner's option to donate the items to charity.
The law also requires that this warning be printed on
receipts.
Albany lobbyist Donald Halperin worked alongside the
NCA during legislation. Halperin cited an example of a
Brooklyn dry cleaner who was successfully sued by a customer
after discarding items that had been unclaimed for over
five years. The cleaner is an acquaintance of Kravet's.
"The customer came in with a bunch of clothes, and more
or less disappeared. Then she comes back looking for them
five years later, and ended up suing for about 2800 dollars,"
Kravet said.
The NCA has complained that unclaimed items can cost
dry cleaners money in several different ways. Aside from
smaller businesses lacking storage capacity for a buildup
of items, many do not ask for payment until the item is
picked up, and are therefore never paid for work that
has already been done. Then with no regulation in place,
if the items were discarded, the businesses were at risk
to be sued.
Some dry cleaners, such as Joseph Garcia who owns Century
Dry Cleaners in Middletown, NY, have created their own
store policies to protect themselves.
"I print right on my receipt that you have 30 days to
pick up your items. After that, I try to give them three
chances- usually three phone calls," Garcia said. "If
they still don't come, I take them straight to Salvation
Army."
The new law goes into effect this upcoming November.
Other states have similar laws in place, often with stricter
regulations. For example, New Jersey, North Carolina,
and Tennessee only allow the consumers 90 days to claim
items.
Joe Apuzzo, the manager of Crystal Cleaners in Scotchtown,
NY, says he does not understand how people just forget
their clothes for such extended periods.
"My favorite story is about this woman who dropped off
five pairs of jeans, and didn't come back for them for
like 15 months. I called her a few times to remind her
and she said she keeps forgetting but she'll get them
soon," Apuzzo said. "Finally I called and told her we'd
just give them to charity, and she shows up the same day.
People are amazing." |